Mr. Burgess is a veteran in the insurance industry with nearly 30 years of experience and expertise. In this role he is responsible for claim handling policies, procedures, and execution across all US and EU countries for Lemonade’s full book of insurance products spanning renters, home, pet, car, and life.

Prior to joining Lemonade, Sean spent more than 25 years at USAA; holding various leadership positions, the latest being Chief Claims Officer where he had oversight of claim handling for all personal and small commercial lines of business. During his tenure, the company doubled in size, becoming the third-largest homeowners and fifth-largest auto insurer in the US, all while delivering industry-leading loss adjustment expenses and being consistently recognized as the highest rated in claims service by JD Power.

Mr. Burgess has a BA in mass communication from Texas State University. He is a Chartered Property Casualty Underwriter.